Pdf the role of emotional intelligence in increasing. Emotional intelligence is the potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions. But emotional intelligence was not significantly correlated with general wellbeing, stress at work, control at work, and home work interface subscales. Quality of work life is the degree to which individuals are able to satisfy their important personal needs while employed by the firm. Emotional intelligence ei, quality of work life qwl.
Quotient questionnaire and quality of work life scale were used for data collection. A literature study was conducted to explore what the existing literature revealed about emotional intelligence, quality of work of work life and the relationship between the two constructs. Companies interested in enhancing employees quality. Understanding the mediating role of quality of work life on the.
Shanthi assistant professor, department of commerce, university of madras introduction emotional intelligence. A report on significance of emotional intelligence and its. The principles of patientcentred care are increasingly stressed as part of health care policy and practice. Emotional intelligence as corelate to work life balance a. Overall, the results illuminate the role of emotional intelligence. Sandhya shelar assistant professor, ibmr wakad, pune. Ebscohost serves thousands of libraries with premium essays, articles and other content including emotional intelligence and quality of worklife among employees in the educational institutions. For analyzing the data, pearson correlation coefficient, multiple.
Emotional intelligence and quality of worklife among employees in the educational institutions. B u s i n e s and a u r n al o f ngem arabian journal of. On the basis of findings of the study, there was a positive correlation between quality of work life and emotional intelligence. Emotional intelligence and quality of worklife among. Emotional intelligence is what humans are good at and thats not a sideshow. Life includes various pursuits like wealth, career, family, social.
Particularly in most cases the quality of health care is assessed with the quality. Emotional intelligence is the conscious management of our own emotions. The increasing work pressures, globalization and technological advancement have made worklife balance an issue with both sexes. Studying the role of emotional intelligence in managing role. Emotional intelligence as corelate to work life balance a case study of sidhi mp laxmi narayan sharma principal sit college sidhi mp abstract the aim of this research paper is to find out the role of emotional intelligence. The main aim of this research was to study the emotional intelligence and its relation to quality of work life of school principals. Impact of emotional intelligence on work life balance a global perspective. Weve all heard of iq intelligence quotient, but what about ei emotional intelligence.
To become a departmental manager in an organisation, the individual needs to have high level of emotional intelligence for managing different dilemmas, anxieties and. Emotional intelligence and quality of work life between. A study on the impact of emotional intelligence on quality. Emotional intelligence correlates with and somehow predicts job satisfaction js among workers in certain settings. The relationship between emotional intelligence and job. Examined the relationship between emotional intelligence. Special attention was given to emotional intelligence training and its impact on the quality. The effect of emotional intelligence training on the quality of. Some researchers suggest that emotional intelligence can be learned and strengthened, while other. General project of the research is correlation performed on 286. Declaration i deepak d rangreji 0930002 hereby declare that the dissertation entitled, a study of emotional intelligence and work life balance of employees in the information technology industry in.
Examining the role of emotional intelligence in the. Explanations for why some practitioners seem more successful in achieving patientcentred care vary. A study on emotional intelligence at work place dr. Emotional intelligence and quality of working life at federal. Intelligence can be defined as a mental quality that consists of a. Research paper on emotional intelligence and work life. In the present research has as objective to analyze the emotional intelligence and quality.
Home download smu projects mba hr emotional intelligence and quality of work life among employees of hclbpo project category. Keywords emotional intelligence, organizational citizenship behaviors, quality of work life, wellbeing, sportsmanship references allen, t. In some studies the relationship between emotional intelligence and quality of work life has been assessed. The effect of emotional intelligence training on the. Regression of emotional intelligence and quality of work life balance on.
Emotional intelligence in the work and life balance of foster care workers by. In both his books emotional intelligence bantam, 1995 and working with emotional intelligence bantam, 1998, goleman gives a very detailed overview of emotional intelligence and the six. Emotional intelligence has as much to do with knowing when and how to express emotion as it does with controlling it. Emotional intelligence and quality of work life among employees mba hr project refers to the level of satisfaction, motivation, involvement. The role of emotional intelligence in increasing quality. Desti kannaiah senior lecturer, james cook university, singapore dr.
These behaviors tend to occur in individuals with high emotional intelligence scores, unrelated to their quality. The effect of emotional intelligence, quality of work life, and stress. Quality of work life refers to the level of satisfaction, motivation, involvement and commitment individuals experience with respect to their lives at work. Relationship between work life balance and emotional intelligence. Get project abstract for emotional intelligence and quality of work life among employees of hclbpo mba hr emotional intelligence and quality of work life among employees of hclbpo mba hr. This research aims to study the relationship between emotional intelligence and employees work life quality in khash executive systems. The ability to manage feelings and handle stress is another aspect of emotional intelligence that has been found to be important for successful work life balance. Emotional intelligence and quality of working life at federal institutions of higher education in brazil.
Role of emotional intelligence and work life balance in job stress, largest undergraduate projects repository, research works and materials. Nurses emotional intelligence impact on the quality of. General project of the research is correlation performed. Job and career was a unique predictor for emotional intelligence in both. Emotional intelligence otherwise known as emotional quotient or eq is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize. As the results showed, there was a positive and significant relationship between the principals emotional intelligence and quality of work life in 99 percent of confidence r0579,p emotional intelligence, the higher. Empathy is a particularly important aspect of emotional intelligence.
There were no significance effects based on the results for absenteeism. Conflict and enhancing quality of work life and happiness. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. The current study is a descriptive co relational research.
The impact of emotional intelligence training on the. Emotional intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions, usually referred to as soft skills or inter and intrapersonal skills, that are outside the traditional areas of specific knowledge, general intelligence. Full project reports and scope of emotional intelligence and work quality. Understanding the mediating role of quality of work life on the relationship between emotional intelligence and organizational citizenship behaviors show all authors. Shanthi assistant professor, department of commerce, university of madras introduction emotional intelligence is the ability to sense, understand, value and effectively apply the power of emotions as. Emotional intelligence ei refers to the ability to perceive, control, and evaluate emotions. Thus it appears that there exist a conceivable nexus between emotional intelligence and the quality. Emotional intelligence and work life balance of employees. Emotional intelligence can be considered a mental ability that involves the ability to reason validly with emotional. Emotional intelligence and quality of work life among employees of hclbpo introduction. Researchers first need to develop a better understanding of what emotional intelligence is, how to. Emotional intelligence and quality of work life among. Understanding the mediating role of quality of work life. Job and career was a unique predictor for emotional intelligence.
The role of emotional intelligence in increasing quality of work life. A study on quality of work life among employees in it sector. This work and the related pdf file are licensed under a creative commons. Impact of spiritual intelligence on quality of life. They maintain that the significance of emotional intelligence. For instance, lee and ok 2012 found a positive correlation between emotional intelligence and job satisfaction among hospitality workers. Introduction to psychology michigan state university. We suggest that emotional intelligence enhanced with new concepts of leadership increases generating and transfer of knowledge. Quality of working life qwl can be analyzed from some indicators and factors that. Understanding the mediating role of quality of work life on the relationship between emotional intelligence and organizational citizenship behaviors. Ray kurzweil emotional intelligence is the ability to sense, understand, and.
Emotional intelligence in healthcare settings is an important element of the competencies of the healthcare professionals and quality of the service provided in the health organization. Quality of work life programs has become important in the. Conceptual study of relationship between emotional. The effect of emotional intelligence training on the quality of working life in nurses 242 maintaining and developing the nursing employee is of the greatest challenges facing hospitals and public health agencies. Daniel goleman, who developed the concept of emotional intelligence. Pdf understanding the mediating role of quality of work. Emotional intelligence and quality of worklife among employees. The study has a qualitative approach taken through interviews that were conducted with top management in order to investigate the role of emotional intelligence. Emotional intelligence therefore plays an important role in an employee having agood work life balace and benefitting both himself and the organization. A report on significance of emotional intelligence and its impact on job satisfaction at liberty shoes ltd.
It helps in clarifying and defining the problem, stating objectives, formulating hypotheses. The collected data were analyzed by using pearson correlation coefficient and one sample t, with spss software. Studying the role of emotional intelligence in managing role conflict and enhancing quality of. Overall, the results illuminate the role of emotional intelligence on the work and life balance of foster care workers. Special attention was given to emotional intelligence training and its impact on the quality of work life amongst employees. The aim of this study is to test quality of working lifes qowl mediating role in the relationship between emotional intelligence ei and organizational citizenship. The importance of emotional intelligence including ei quotes.